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SHIPPING POLICY

Shipping Overview

At Elite Footwear Hub, we prioritize seamless delivery to ensure your carefully selected footwear arrives in perfect condition. Our team processes orders with meticulous attention, from warehouse preparation to final dispatch. Whether you're seeking performance-driven designs or everyday comfort styles, each item undergoes quality checks before shipment. We partner with reliable carriers to maintain consistency across all product categories, including specialized athletic and lifestyle footwear.

Shipping Timeframe

Orders typically require 1-3 business days for processing before transit begins. Delivery durations vary based on destination and carrier capacity, with most domestic shipments completing within the estimated window. Seasonal demand may occasionally extend processing times, during which we'll proactively notify customers via order confirmation emails. For time-sensitive requirements, we recommend reviewing the delivery estimates during checkout.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. Cost thresholds apply to order subtotals before taxes and discounts. Expedited shipping services may be available for select regions at checkout, with pricing dynamically calculated based on package weight and destination.

Shipping Regions

Currently serving 40+ countries across North America, Europe, and key Asian markets. Some remote locations and specific territories may have restricted access due to carrier limitations. During checkout, our system automatically validates delivery eligibility based on your shipping address. For inquiries about potential future service expansions, please contact our support team.

Order Tracking

Within 24 hours of shipment, you'll receive a tracking link via email containing real-time updates. Our system integrates with carrier networks to provide accurate location data and estimated delivery dates. For consolidated orders with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard. Should any discrepancies appear in tracking information, refresh the page or wait 4-6 hours for system synchronization.

Delayed or Lost Shipments

While we strive for on-time delivery, occasional delays may occur due to customs inspections, weather events, or carrier logistical challenges. If your package exceeds the estimated delivery window by 5+ business days, please first check the tracking details for updates. For unresolved cases, contact [email protected] with your order number and shipping address. We'll initiate carrier investigations and provide replacement options when necessary, typically within 2 business days of notification.

Customs & Import Duties

International shipments may be subject to customs clearance procedures and additional fees determined by local authorities. These charges are the recipient's responsibility and are not included in our pricing. We declare accurate product values on all international documentation to comply with global trade regulations. For specific duty rates, consult your country's customs website before ordering. Some destinations may require signature confirmation upon delivery, which could affect receipt timelines.

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Elite Footwear Hub: Trail Running, Climbing & More
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